Emergency Veterinary Services

Friday to Sunday Emergency Care: (530) 587 - 0881

 Friday to Sunday Emergency Care:

(530) 587 – 0881

DTVet Building


Emergency services are available by calling during the hours of:

  • aaha logo

    5:30pm Fridays to 8:00 am Saturday mornings.

  • 5:30pm Saturday through Monday at 8:00 am.
  • Donner Truckee Veterinary Hospital is open Monday through Saturday 8:00 am to 5:30 pm.

Truckee and North Tahoe Veterinary Clinics offer emergency services through Veterinary Emergency of Truckee (VET) at Donner Truckee Veterinary Hospital.

Emergency Services

Dr Kim Hayes Veterinary emergencies don’t always happen during business hours. That’s why we provide emergency veterinary services for the Donner-Truckee and Tahoe areas Friday night to Monday morning. As the Donner-Truckee region’s only provider of veterinary emergency care, we treat ill or injured pets when their primary veterinarian is closed. Our veterinarians are fully prepared to quickly and accurately diagnose, treat and manage your pet’s illness or injury. Our emergency services veterinarians are highly trained and skilled in emergency care and have access to a state-of-the-art surgery suite, high-speed ultrasound and all necessary supplies and equipment. After receiving any necessary emergency care, patients are transferred back to the care of their regular veterinarian.

Examples of Common Emergencies:

  • Difficulty breathing (gasping, noisy respiration, blue tongue, etc.)
  • Acute abdominal swelling or pain
  • Electric shock
  • Excessive vomiting or diarrhea
  • Excessive bleeding
  • Symptoms of heat stroke
  • Repetitive or prolonged seizures
  • Snake bites
  • High or low temperature (more than 104 or less than 99 degrees)
  • Difficulty urinating or defecating
  • Ingestion of a foreign object (toy, string, bone, etc.)
  • Ingestion of toxic substances (bring container or name of chemical ingested)
  • Allergic reactions
  • Inability to deliver puppies or kittens
  • Hit by car
  • Seizure
  • Animal bite

Services for Emergencies Include:

  • Complete intensive care unit (ICU) laboratory
  • Full range of blood products
  • Oxygen therapy
  • 24-hour ICU monitoring by veterinary nurses trained in critical care, surgery and internal medicine
  • Emergency surgical service
  • Around-the-clock access to our specialist network


Dr. Kim Hayes

Dr. Kim Hayes

ER Veterinarian

Given the nature of emergency care, there are no typical days for Dr. Hayes, which she finds exciting, varied and challenging. The types of cases and patients she treats include lacerations, cat bite abscesses, dog fight/dog bite wounds, porcupine quills, toxicities, surgery, endocrine problems such as diabetes, cancer, urinary tract infections, urinary obstructions, ear or skin infections and lamenesses. Most of Dr. Hayes’ patients come to her after being referred by their family veterinarian to Veterinary Emergency of Truckee for emergency care. After they receive emergency care, patients are transferred back to their family veterinarian. Dr. Hayes earned her DVM from UC Davis in 1986 and has been with DTVH since December 2014. She lives in Truckee with her three sons and enjoys providing care in the community she lives in. At home, she has a black cat (Trixie), a German Shepherd (Forrest) and a Dachshund (Amber). All three are rescues. In her free time, she enjoys down hill and cross country skiing, mountain biking, hiking and hanging out with her boys.

Emergency Hours:

Weekends 24 hours:
Friday 5:30 pm to Monday 8:00am


9701 California 267
Truckee, CA. 96161

If your animal has an emergency:

  • Get help as quickly as possible
  • Do not try home remedies
  • Be careful – animals in pain can bite or scratch

Advanced Care

In most cases, our sophisticated instruments and diagnostic capabilities allow us to receive results within minutes and to be sent on to specialists for secondary evaluation.
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Donner Truckee Veterinary Hospital
Donner Truckee Veterinary Hospital
Donner Truckee Veterinary Hospital